Pipe Platform - Proactive software upgrades on database server – Maintenance details

All systems operational

Proactive software upgrades on database server

Completed
Scheduled for July 14, 2025 at 7:00 AM – 9:00 AM

Affects

Account Dashboard

Under maintenance from 7:00 AM to 9:00 AM

REST API V1

Under maintenance from 7:00 AM to 9:00 AM

Recording Client

Under maintenance from 7:00 AM to 9:00 AM

Database

Under maintenance from 7:00 AM to 9:00 AM

Updates
  • Completed
    July 14, 2025 at 9:00 AM
    Completed
    July 14, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    July 14, 2025 at 7:00 AM
    In progress
    July 14, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    July 14, 2025 at 7:00 AM
    Planned
    July 14, 2025 at 7:00 AM

    During the specified window, the Pipe team will perform some proactive software upgrades on Pipe's infrastructure. More specifically, we're updating the database software.

    Expected Impact: During the specified window, end users will see a 'temporarily unavailable' message when accessing the desktop and mobile recording clients. The Pipe account dashboard and REST API will also be unavailable.