Pipe Platform - Proactive software upgrades on database server – Maintenance details

All systems operational

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JUL14

Proactive software upgrades on database server

CompletedJuly 14, 2025 at 7:00 AM – 9:00 AMUTC

Affects

Account Dashboard

Under maintenance from 7:00 AM to 9:00 AM

REST API V1

Under maintenance from 7:00 AM to 9:00 AM

Recording Client

Under maintenance from 7:00 AM to 9:00 AM

Database

Under maintenance from 7:00 AM to 9:00 AM

  • CompletedJuly 14, 2025 at 9:00 AMUTC
    Maintenance has completed successfully
  • In progressJuly 14, 2025 at 7:00 AMUTC
    Maintenance is now in progress
  • PlannedJuly 14, 2025 at 7:00 AMUTC

    During the specified window, the Pipe team will perform some proactive software upgrades on Pipe's infrastructure. More specifically, we're updating the database software.

    Expected Impact: During the specified window, end users will see a 'temporarily unavailable' message when accessing the desktop and mobile recording clients. The Pipe account dashboard and REST API will also be unavailable.